Effective Date: 12/01/2025

1. Introduction

SwipeSingles.net ("we," "us," "our," "SwipeSingles," or "the Platform") is committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our data practices when you use our dating platform, website, mobile applications, and related services.

We understand that dating platforms handle particularly sensitive personal information, and we take this responsibility seriously. This policy is designed to help you understand what information we collect, why we collect it, and how you can control your personal data.

By using SwipeSingles.net, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Scope and Application

This Privacy Policy applies to:

• SwipeSingles.net website and mobile applications
• All features and services offered through our platform
• Information collected through customer support interactions
• Marketing communications and promotional materials
• Any other services that link to this Privacy Policy

This policy does not apply to:

• Third-party websites or services linked from our platform
• Information collected by third parties independently
• Data practices of our business partners (except as specifically described)
• Anonymous or aggregated data that cannot identify you

3. Information We Collect

3.1 Information You Provide Directly

Account Registration Information:

• Full name (first and last name)
• Email address and phone number
• Date of birth and age verification
• Gender identity and sexual orientation
• Password and security questions
• Account preferences and settings

Profile Information:

• Profile photos and videos
• Bio and personal description
• Height, weight, and physical characteristics
• Education and occupation details
• Interests, hobbies, and lifestyle preferences
• Relationship goals and preferences
• Religious and political views (optional)
• Smoking and drinking preferences
• Pet ownership and preferences
• Family and children information

Enhanced Profile Features:

• Voice recordings and audio messages
• Video introductions and stories
• Detailed personality assessments
• Compatibility quiz responses
• Lifestyle and values questionnaires
• Relationship history information

Communication Data:

• Messages sent and received through our platform
• Voice messages and video calls
• Reaction and emoji usage
• Read receipts and delivery confirmations
• Conversation timestamps and metadata
• Payment and Subscription Information:
• Credit card details and billing information
• Subscription plans and purchase history
• Payment method preferences
• Billing address and contact information
• Transaction IDs and payment confirmations

Identity Verification Data:

• Government-issued photo identification
• Facial recognition data for photo verification
• Phone number verification codes
• Social media account verification
• Background check information (where legally permitted)

Customer Support Information:

• Support tickets and correspondence
• Feedback and survey responses
• Complaint details and resolution history
• Phone call recordings (with consent)

3.2 Information We Collect Automatically

Device and Technical Information:

• IP address and geolocation data
• Device type, model, and operating system
• Browser type and version
• Screen resolution and device settings
• Unique device identifiers (UDID, IMEI, etc.)
• Mobile carrier and network information
• Time zone and language settings

Usage and Behavioral Data:

• Login and logout times
• Features used and frequency of use
• Time spent on different sections
• Swipe patterns and preferences
• Search queries and filters applied
• Profile views and interactions
• Match and conversation success rates
• App crashes and error reports

Location Information:

• GPS coordinates (when location services are enabled)
• Approximate location based on IP address
• Location history and patterns
• Check-in data (if using location-based features)
• Distance calculations between users

Interaction Data:

• Likes, passes, and super likes
• Match history and outcomes
• Block and report actions
• Profile visits and views
• Photo and video engagement
• Message response rates and times

3.3 Information from Third Parties

Social Media Integration:

• Facebook profile information and photos
• Instagram photos and account details
• LinkedIn professional information
• Twitter handle and activity
• TikTok videos and content
• Spotify music preferences
• Data Partners and Vendors:
• Background check providers
• Identity verification services
• Payment processors
• Analytics and advertising partners
• Customer support tools
• Email marketing services

Public Records and Databases:

• Criminal background checks (where legally permitted)
• Sex offender registry checks
• Professional licensing information
• Educational institution verification
• Employment history verification
• Referral Information:
• Contact information from user referrals
• Social network connections
• Mutual friends and connections
• Shared interests and activities

4. How We Use Your Information

4.1 Core Service Provision

Account Management:

• Create and maintain your user account
• Authenticate your identity and prevent fraud
• Provide customer support and assistance
• Process payments and manage subscriptions
• Send service-related notifications and updates

Matching and Discovery:

• Display your profile to potential matches
• Show you potential matches based on preferences
• Calculate compatibility scores and rankings
• Implement advanced matching algorithms
• Provide location-based match suggestions
• Filter matches based on specified criteria

Communication Features:

• Enable messaging between matched users
• Facilitate voice and video calls
• Deliver notifications for new messages
• Provide translation services for international matches
• Moderate conversations for safety and compliance

Profile Enhancement:

• Suggest profile improvements and optimizations
• Provide insights on profile performance
• Recommend additional photos or information
• Offer personality assessment results
• Display verification badges and status

4.2 Platform Improvement and Development

Product Development:

• Analyze user behavior to improve features
• Develop new matching algorithms
• Test new functionality and user interfaces
• Optimize app performance and loading times
• Identify and fix bugs and technical issues

Research and Analytics:

• Conduct user experience research
• Analyze usage patterns and trends
• Measure feature adoption and success rates
• Perform A/B testing on new features
• Generate insights for product roadmap planning

Machine Learning and AI:

• Train algorithms for better matching
• Develop fraud detection systems
• Improve photo verification accuracy
• Enhance natural language processing
• Optimize recommendation engines

4.3 Safety and Security

Fraud Prevention:

• Detect and prevent fake profiles
• Identify suspicious account activity
• Monitor for spam and scam attempts
• Verify user identities and photos
• Implement anti-bot measures

User Safety:

• Screen for registered sex offenders
• Conduct background checks (where legally permitted)
• Monitor conversations for inappropriate content
• Investigate user reports and complaints
• Implement safety features and warnings

Platform Security:

• Protect against cyber attacks and data breaches
• Monitor for unauthorized access attempts
• Implement security controls and encryption
• Conduct regular security audits
• Maintain system logs for security purposes

4.4 Marketing and Communication

Platform Communications:

• Send welcome messages and onboarding information
• Notify about new matches and messages
• Provide tips for using the platform effectively
• Share updates about new features and improvements
• Send security alerts and important notices

Marketing and Promotions:

• Deliver targeted advertising based on interests
• Send promotional emails about special offers
• Personalize marketing content and recommendations
• Measure advertising effectiveness
• Conduct market research and surveys

Re-engagement:

• Encourage inactive users to return
• Suggest potential matches to re-engage users
• Provide updates on missed connections
• Offer special promotions for returning users

4.5 Legal and Compliance

Legal Obligations:

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Cooperate with law enforcement investigations
• Maintain records for regulatory compliance
• Implement age verification requirements

Terms of Service Enforcement:

• Monitor for violations of community guidelines
• Investigate reported misconduct
• Implement account suspensions and bans
• Maintain records of policy violations
• Provide evidence in dispute resolution

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract Performance:

• Providing the dating service you signed up for
• Processing payments and managing subscriptions
• Delivering customer support
• Enabling communication between users

Legitimate Interests:

• Improving our platform and user experience
• Preventing fraud and ensuring platform security
• Conducting research and analytics
• Direct marketing (subject to opt-out rights)

Legal Obligations:

• Complying with applicable laws and regulations
• Responding to legal requests and court orders
• Implementing age verification requirements
• Conducting required background checks

Consent:

• Processing special categories of personal data
• Location tracking for enhanced features
• Marketing communications (where consent is required)
• Sharing data with third parties for advertising

Vital Interests:

• Protecting user safety and preventing harm
• Investigating serious misconduct or illegal activity
• Cooperating with law enforcement in emergencies

6. Information Sharing and Disclosure

6.1 Sharing with Other Users

Profile Information:

• Basic profile details (name, age, photos, bio)
• Interests and preferences
• Education and occupation information
• Verification status and badges
• Last active status
• Distance information

Communication:

• Messages sent directly to other users
• Voice messages and video calls
• Reaction and emoji responses
• Read receipts (if enabled)

Mutual Connections:

• Shared social media connections
• Common interests and activities
• Mutual friends (if connected through social media)

6.2 Service Providers and Business Partners

Payment Processing:

• Credit card processors for payment transactions
• Billing and subscription management services
• Fraud detection and prevention services
• Financial reporting and analytics

Technical Services:

• Cloud storage and hosting providers
• Content delivery networks
• Database management services
• Security and monitoring services
• Analytics and performance tracking

Customer Support:

• Help desk and ticketing systems
• Live chat and communication tools
• Translation and localization services
• Survey and feedback platforms

Marketing and Advertising:

• Email marketing platforms
• Social media advertising networks
• Analytics and tracking services
• Market research providers

6.3 Legal and Regulatory Disclosure

Law Enforcement:

• Responding to valid legal requests
• Cooperating with criminal investigations
• Providing evidence in court proceedings
• Complying with national security requirements

Regulatory Authorities:

• Reporting to data protection authorities
• Complying with industry regulations
• Responding to regulatory inquiries
• Participating in regulatory proceedings

Legal Proceedings:

• Defending against legal claims
• Pursuing legal action for terms violations
• Providing evidence in dispute resolution
• Complying with court orders and subpoenas

6.4 Business Transfers

Merger and Acquisition:

• Due diligence in potential business transactions
• Transfer of assets in a merger or acquisition
• Restructuring or reorganization activities
• Sale of business units or subsidiaries

Bankruptcy and Insolvency:

• Asset liquidation proceedings
• Creditor notification and payment
• Court-supervised reorganization
• Trustee or receiver appointment

6.5 Third-Party Integration

Social Media Platforms:

• Sharing activity with connected social accounts
• Displaying mutual connections and friends
• Importing profile information and photos
• Cross-platform messaging and notifications

Partner Services:

• Integration with dating-related services
• Sharing with event and activity platforms
• Collaboration with relationship counseling services
• Partnership with background check providers

7. Data Retention

7.1 Active Account Data

Profile Information:

• Retained while your account is active
• Updated automatically when you make changes
• Backed up for disaster recovery purposes
• Archived after account deactivation

Communication History:

• Messages are stored for the duration of your account
• Voice and video call logs are retained for 90 days
• Conversation metadata kept for analytics purposes
• Deleted messages removed from active storage

Usage and Behavioral Data:

• Stored for 2 years from the last account activity
• Anonymized for long-term analytics after the retention period
• Raw data deleted according to retention schedule
• Aggregated data may be retained indefinitely

7.2 Deleted Account Data

Immediate Deletion:

• Profile information removed from public view
• Active matches and conversations terminated
• Payment information deleted (except for legal compliance)
• Marketing preferences and communication history cleared

Retention for Legal Compliance:

• Transaction records are kept for 7 years
• Tax and billing information retained as required by law
• Legal dispute records are kept until resolution
• Fraud and security incident data retained for 5 years

Residual Data:

• Cached data removed within 30 days
• Backup systems purged within 90 days
• Analytics data anonymized and aggregated
• Security logs are maintained for audit purposes

7.3 Specific Data Categories

Financial Information:

• Payment card details are deleted immediately after processing
• Billing records are retained for 7 years
• Subscription history is kept for customer service
• Fraud detection data retained for 5 years

Identity Verification:

• Government ID copies deleted after verification
• Facial recognition data removed within 30 days
• Background check results are kept for 1 year
• Age verification records are retained as required by law

Location Data:

• Precise location data retained for 1 year
• Historical location patterns were kept for 2 years
• Anonymized location analytics retained indefinitely
• Real-time location sharing is deleted immediately after use

8. Your Rights and Choices

8.1 Account Management Rights

Profile Control:

• Edit or update your profile information at any time
• Add or remove photos and videos
• Modify privacy settings and visibility preferences
• Control who can see your profile and contact you

Communication Preferences:

• Opt out of marketing emails and notifications
• Manage push notification settings
• Control message filtering and blocking
• Set availability status and response preferences

Account Termination:

• Delete your account and associated data
• Download your personal data before deletion
• Request permanent removal from our systems
• Receive confirmation of account closure

8.2 Data Access and Portability

Data Access:

• Request a copy of your personal data
• Receive data in a structured, machine-readable format
• Access your account activity and usage history
• Review your communication and interaction data

Data Portability:

• Export your profile information and photos
• Download your message history and conversations
• Transfer your data to another service provider
• Receive your data in commonly used formats

Data Correction:

• Update inaccurate or incomplete information
• Correct errors in your profile or account details
• Modify preferences and settings
• Request manual correction of system errors

8.3 Privacy and Consent Controls

Consent Management:

• Withdraw consent for optional data processing
• Modify permissions for location tracking
• Control third-party integrations and sharing
• Manage cookie and tracking preferences

Privacy Settings:

• Control profile visibility and discoverability
• Manage who can contact you and how
• Set location sharing preferences
• Configure data sharing with third parties

Marketing Preferences:

• Opt out of promotional emails and communications
• Control targeted advertising and personalization
• Manage social media integration and sharing
• Set preferences for market research participation

8.4 Complaint and Dispute Resolution

Internal Complaints:

• Submit complaints through our customer support system
• Request an investigation of data processing concerns
• Appeal decisions regarding account actions
• Seek resolution of privacy-related disputes

External Authorities:

• File complaints with data protection authorities
• Contact consumer protection agencies
• Report violations to regulatory bodies
• Seek legal remedies for privacy violations

9. Security and Protection

9.1 Technical Security Measures

Data Encryption:

• End-to-end encryption for sensitive communications
• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Regular encryption key rotation and management

Access Controls:

• Multi-factor authentication for admin access
• Role-based access controls for employees
• Regular access reviews and audits
• Automated access logging and monitoring

Infrastructure Security:

• Secure cloud hosting with certified providers
• Regular security updates and patches
• Intrusion detection and prevention systems
• 24/7 security monitoring and incident response

Application Security:

• Regular security code reviews and testing
• Vulnerability assessments and penetration testing
• Secure development lifecycle practices
• Bug bounty programs for security research

9.2 Operational Security Measures

Employee Training:

• Regular privacy and security training programs
• Background checks for employees with data access
• Confidentiality agreements and privacy policies
• Incident response training and procedures

Vendor Management:

• Due diligence on third-party service providers
• Contractual privacy and security requirements
• Regular audits of vendor security practices
• Incident reporting and response coordination

Business Continuity:

• Regular data backups and disaster recovery testing
• Redundant systems and failover procedures
• Business continuity and incident response plans
• Insurance coverage for data breaches and cyber incidents

9.3 User Security Features

Account Security:

• Strong password requirements and recommendations
• Two-factor authentication options
• Login alerts and suspicious activity notifications
• Account lockout and recovery procedures

Profile Protection:

• Photo verification and authenticity checks
• Reporting and blocking tools for harassment
• Privacy controls and visibility settings
• Safe messaging and communication features

Safety Education:

• Safety tips and best practices for online dating
• Warning signs of fraud and scam attempts
• Guidelines for safe meeting and communication
• Resources for reporting and getting help

10. International Data Transfers

10.1 Transfer Mechanisms

Adequacy Decisions:

• Transfers to countries with adequate data protection laws
• Reliance on official adequacy decisions by regulatory authorities
• Regular monitoring of adequacy status changes
• Alternative transfer mechanisms when adequacy is withdrawn

Standard Contractual Clauses:

• Use of approved standard contractual clauses
• Supplementary measures for high-risk transfers
• Regular review and updates of contractual terms
• Dispute resolution and remedies for data subjects

Binding Corporate Rules:

• Internal data transfer policies and procedures
• Binding commitments for data protection standards
• Regular audits and compliance monitoring
• Enforcement mechanisms and penalties

10.2 Transfer Locations

Primary Data Processing:

• United States (primary servers and operations)
• European Union (EU/EEA users)
• Canada (backup and disaster recovery)
• Australia (regional operations)

Third-Party Processors:

• Cloud storage providers in multiple jurisdictions
• Payment processors in various countries
• Analytics and advertising partners globally
• Customer support services in multiple locations

Safeguards and Protections:

• Contractual protections for all international transfers
• Regular assessment of transfer risks and safeguards
• Implementation of additional security measures
• Monitoring of political and legal developments

10.3 Transfer Impact Assessments

Risk Evaluation:

• Assessment of risks in destination countries
• Evaluation of local laws and government access
• Analysis of practical safeguards and protections
• Regular review and updating of assessments

Mitigation Measures:

• Technical measures to protect transferred data
• Contractual protections and legal safeguards
• Organizational measures and access controls
• Monitoring and incident response procedures

11. Cookies and Tracking Technologies

11.1 Types of Cookies and Tracking

Essential Cookies:

• Session management and authentication
• Security and fraud prevention
• Basic functionality and user preferences
• Load balancing and performance optimization

Analytics Cookies:

• Usage statistics and performance metrics
• User behavior analysis and insights
• Feature adoption and success measurement
• A/B testing and optimization

Advertising Cookies:

• Targeted advertising and personalization
• Conversion tracking and attribution
• Cross-platform and cross-device linking
• Audience segmentation and profiling

Third-Party Cookies:

• Social media integration and sharing
• External analytics and measurement
• Advertising networks and exchanges
• Customer support and communication tools

11.2 Cookie Management

Browser Controls:

• Instructions for managing cookies in different browsers
• Options for blocking or deleting cookies
• Private browsing and incognito modes
• Third-party cookie blocking settings

Platform Controls:

• Cookie preference center and management tools
• Granular controls for different cookie types
• Opt-out options for non-essential cookies
• Regular prompts for consent renewal

Mobile App Tracking:

• Advertising identifier management (IDFA, GAID)
• App tracking transparency controls
• Location services and permissions
• Push notification preferences

11.3 Alternative Tracking Technologies

Web Beacons and Pixels:

• Email open and click tracking
• Web page analytics and measurement
• Advertising conversion tracking
• Social media integration and sharing

Device Fingerprinting:

• Browser and device characteristic collection
• Fraud detection and prevention
• User authentication and security
• Analytics and performance measurement

Local Storage:

• HTML5 local storage and session storage
• Application cache and offline functionality
• User preferences and settings
• Performance optimization and caching

12. Third-Party Services

12.1 Integrated Services

Social Media Platforms:

• Facebook login and profile integration
• Instagram photo importing and sharing
• LinkedIn professional information
• Twitter handle and activity display

Payment Processors:

• Credit card processing and billing
• Alternative payment methods (PayPal, Apple Pay)
• Fraud detection and prevention
• Subscription management and recurring billing

Communication Services:

• Video calling and conferencing
• Voice messaging and recording
• Translation and localization
• Push notification delivery

Analytics and Advertising:

• Usage analytics and measurement
• Advertising networks and exchanges
• Marketing automation and email
• Customer support and help desk

12.2 Third-Party Privacy Practices

Data Sharing:

• Limited data sharing based on specific purposes
• Contractual protections and privacy requirements
• Regular audits and compliance monitoring
• User consent and opt-out mechanisms

Independent Privacy Policies:

• Each third party has its own privacy policy
• Users should review third-party policies separately
• We are not responsible for third-party practices
• We provide links to relevant privacy policies

Data Processing Agreements:

• Formal agreements with all data processors
• Specific instructions for data processing
• Security and confidentiality requirements
• Incident reporting and response procedures

12.3 Third-Party Opt-Out

Advertising Networks:

• Industry opt-out tools and platforms
• Network-specific opt-out mechanisms
• Browser-based tracking protection
• Mobile advertising identifier controls

Analytics Services:

• Google Analytics opt-out browser add-on
• Platform-specific opt-out options
• Privacy-focused analytics alternatives
• User consent and preference management

Social Media Integration:

• Disconnecting linked social accounts
• Limiting social media data sharing
• Managing cross-platform tracking
• Controlling social media advertising

13. Age Requirements and Minors

13.1 Age Verification

Minimum Age Requirements:

• Users must be at least 18 years old
• Additional verification for users under 21
• Regular age verification checks and audits
• Immediate account suspension for underage users

Verification Methods:

• Government-issued ID verification
• Credit card and payment method verification
• Social media account age verification
• Third-party age verification services

Ongoing Monitoring:

• Regular screening for underage users
• User reporting and flagging mechanisms
• Automated detection of age-related indicators
• Immediate response to age-related concerns

13.2 Protection of Minors

Immediate Response:

• Immediate account termination for underage users
• Deletion of all personal data and communications
• Reporting to the appropriate authorities when required
• Cooperation with law enforcement investigations

Prevention Measures:

• Age verification during the registration process
• Regular monitoring and screening procedures
• User education about age requirements
• Clear terms of service and community guidelines

Reporting and Compliance:

• Reporting mechanisms for suspected underage users
• Compliance with child protection laws
• Cooperation with regulatory authorities
• Regular training for staff on child protection

13.3 Parental Rights

Parental Notification:

• Notification procedures for discovered underage users
• Information about account termination and data deletion
• Resources for parents and guardians
• Guidance on monitoring and protection

Data Requests:

• Processing of parental requests for child data
• Verification of parental authority and relationship
• Providing information about data collection and use
• Assistance with account recovery and access

14. Location-Specific Rights

14.1 European Union (GDPR)

Data Subject Rights:

• Right to access personal data and processing information
• Right to rectification of inaccurate or incomplete data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

Legal Basis and Consent:

• Clear legal basis for all data processing activities
• Explicit consent for sensitive personal data
• Ability to withdraw consent at any time
• Consent records and documentation

Data Protection Officer:

• Designated Data Protection Officer (DPO)
• Contact information for data protection inquiries
• Independent advice and guidance on data protection
• Monitoring of GDPR compliance and implementation

Supervisory Authority:

• Right to lodge complaints with supervisory authorities
• Contact information for relevant supervisory authorities
• Cooperation with supervisory authority investigations
• Implementation of supervisory authority decisions

14.2 California (CCPA/CPRA)

Consumer Rights:

• Right to know about personal information collection and use
• Right to delete personal information
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information
• Right to limit the use of sensitive personal information
• Right to non-discrimination for exercising privacy rights

Categories of Personal Information:

• Detailed categories of personal information collected
• Sources of personal information collection
• Business purposes for collecting personal information
• Third parties with whom personal information is shared

Sale and Sharing of Personal Information:

• Clear disclosure of personal information sales or sharing
• Opt-out mechanisms for sales and sharing
• Respect for global privacy control signals
• Regular auditing of sales and sharing practices

Sensitive Personal Information:

• Special protections for sensitive personal information
• Limited use and disclosure of sensitive information
• Opt-out rights for sensitive information processing
• Enhanced security measures for sensitive data

14.3 Other Jurisdictions

Canada (PIPEDA):

• Consent requirements for personal information collection
• Right to access and correct personal information
• Privacy breach notification requirements
• Complaint procedures and dispute resolution

Australia (Privacy Act):

• Australian Privacy Principles compliance
• Notifiable data breach requirements
• Individual rights to access and correct information
• Complaint and dispute resolution procedures

Brazil (LGPD):

• Legal basis for personal data processing
• Data subject rights and request procedures
• Data protection officer requirements
• Supervisory authority cooperation

United Kingdom (UK GDPR):

• Similar rights and protections as EU GDPR
• Information Commissioner's Office (ICO) oversight
• Brexit-specific transfer and adequacy arrangements
• UK-specific guidance and requirements

15. Changes to This Policy

15.1 Policy Updates

Regular Review:

• Annual review of privacy policy and practices
• Updates to reflect changes in data processing
• Compliance with new laws and regulations
• Incorporation of user feedback and concerns

Notification of Changes:

• Email notification of significant policy changes
• In-app notifications and alerts
• Website banner and announcement
• Social media and communication channel updates

Types of Changes:

• Material changes affecting user rights or data use
• Technical updates and clarifications
• Legal and regulatory compliance updates
• New feature and service additions

15.2 User Response to Changes

Continued Use:

• Continued use of services constitutes acceptance
• Clear explanation of changes and implications
• Opportunity to review changes before acceptance
• Contact information for questions and concerns

Opt-Out Options:

• Right to discontinue service if disagreeing with changes
• Account deletion and data removal options
• Export of personal data before account closure
• Refund policies for subscription services

Granular Consent:

• Separate consent for new data processing activities
• Opt-in requirements for sensitive data processing
• Ability to accept some changes while opting out of others
• Clear explanation of consequences for partial acceptance

15.3 Version Control

Version History:

• Maintenance of previous policy versions
• Clear dating and version numbering
• Archive of historical policy changes
• Comparison tools for identifying changes

Effective Dates:

• Clear effective dates for policy changes
• Transition periods for significant changes
• Grandfathering provisions for existing users
• Implementation timelines for new requirements

16. Contact Information

16.1 General Privacy Inquiries

Email: privacy@swipesingles.net 

Response Time: 48 hours for general inquiries

Languages: English, Spanish, French, German

Office Hours: Monday-Friday, 9 AM - 6 PM PST

Mailing Address: Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

SwipeSingles.net Privacy Team

16.2 Data Subject Requests

Email: datarequests@swipesingles.net 

Response Time: 30 days (may be extended to 60 days for complex requests)

Required Information:

Full name and email address associated with the account

Specific request type (access, deletion, correction, etc.)

Proof of identity (government-issued ID)

Detailed description of the request

Request Portal: [Online portal URL for data subject requests]

Phone: [Phone number for urgent data protection matters]

Fax: [Fax number for formal legal requests]

16.3 Security Incident Reporting

Email: security@swipesingles.net

Emergency Phone: [24/7 emergency phone number]

Response Time: Immediate acknowledgment, full response within 24 hours

Encryption: PGP key available for sensitive communications

What to Report:

• Suspected data breaches or security incidents
• Unauthorized access to accounts or data
• Phishing attempts or fraudulent communications
• System vulnerabilities or security concerns

16.4 Legal and Compliance

Email: legal@swipesingles.net 

Response Time: 5 business days for legal requests

Jurisdiction: [Primary legal jurisdiction]

Regulatory Compliance: [Contact for regulatory matters]

Legal Requests:

• Subpoenas and court orders
• Law enforcement requests
• Regulatory investigations
• Compliance audits and assessments

16.5 Data Protection Officer

Email: dpo@swipesingles.net

Name: [DPO Name and Credentials]

Response Time: 10 business days for DPO-specific matters

Office Hours: Monday-Friday, 10 AM - 4 PM CET

DPO Responsibilities:

Data protection advice and guidance

GDPR compliance monitoring

Supervisory authority liaison

Data protection impact assessments

Document Information:

Version: 3.0

Document Owner: Privacy Team

This privacy policy is a living document that will continue to evolve as our services and legal requirements change. We encourage users to review it regularly and contact us with any questions or concerns.